Please consume before the expiry date.

Do not place anything on top of the meat or store it on a soft surface, as this may cause accelerated oxidation and discolouration of the meat. The distribution and proportion of fat in meat is beyond our control and we will only use the weight of the meat as the basis for the price.

In case of delay in delivery

We will not be liable for any loss or damage caused by any delay or re-scheduling of the agreed delivery time due to traffic, location, weather or other factors.

If the goods are defective or faulty, or do not conform to the description of the goods, the customer may request an exchange or refund within 2 days from the date of receipt.

The Company reserves the right to amend the above terms and conditions at any time without prior notice.

In the event of any dispute, the decision of the Company shall be final.

If you have any questions or complaints about our food products, please contact us as soon as possible. If you do not report any quality problems or complaints within two days, we will not entertain them.

In the event of any dispute, the decision of Premium Steak shall be final.

If the goods are defective or faulty, not of satisfactory quality, not as described in the description of the goods, or not as ordered, the customer may request a refund or exchange within 2 days from the date of receipt.